Privacy Policy

1. Introduction

PT Badak NGL ("we", "the Company") respects the privacy of every visitor to our official website at badaklng.com. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website, including the use of cookies and similar technologies. By accessing or using this website, you agree to the terms described in this Privacy Policy.

2. Data We Collect

When you visit our website, we may collect the following information:

Automatic information: IP address, browser type, device type, operating system, screen resolution, and time zone.
Navigation information: pages visited, time spent on the site, date and time of access, referral pages.
Information you voluntarily provide via contact forms, whistleblower reports, newsletter subscriptions, or surveys.

3. Use of Cookies

Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. Cookies help websites remember your preferences, maintain security, measure performance, and deliver relevant content. We classify cookies into the following four categories:

3.1 Essential Cookies

Essential Cookies

These cookies are required for the website to function properly. Without them, certain core features (such as login, page navigation, and form security) will not work. You cannot disable essential cookies.

Targeted Advertising Cookies

Targeted advertising cookies are used to deliver content and advertisements relevant to your interests based on browsing history, measure campaign effectiveness, and limit the number of times you see the same advertisement. These cookies are typically placed by our advertising partners with your consent.

3.3 Personalization Cookies

Personalization Cookies

Personalization cookies allow the website to remember your preferences (such as language choice, display mode, or geographic region) so that we can provide a more personal and relevant experience whenever you visit our website.

3.4 Analytics Cookies

Analytics Cookies

Analytics cookies help us understand how visitors use the website (which pages are most popular, where visitors come from, what technical issues they encounter). This data is anonymous and is used to improve content quality and website performance.

4. Third-Party Cookies

In addition to our own cookies, certain website features rely on third-party services that also place cookies. Third-party services we use include:

Google Analytics — for website traffic analytics.
Google Translate — for automatic English translation features.
Embedded media (YouTube, Vimeo) — when you watch videos on our pages.
Social media (Facebook, Instagram, LinkedIn, X/Twitter, YouTube) — when you interact with share buttons or social widgets.

5. Managing Cookies

You have full control over the use of cookies on our website. Here are several ways to manage cookies:

Click the cookie icon at the bottom-left of the page to open the <strong>Storage Preferences</strong> panel, then enable or disable the cookie categories you prefer.
Configure your browser preferences to block, delete, or notify you when cookies are placed.
Use private browsing mode (Incognito/InPrivate) to limit cookie storage during the session.

Note: Disabling essential cookies may cause certain website features to malfunction.

6. User Rights

As a website user, you have the following rights in accordance with applicable laws and regulations, including the Indonesian Personal Data Protection Law (UU PDP):

Access and request a copy of personal data we hold about you.
Update, correct, or complete inaccurate personal data.
Request deletion of your personal data (subject to applicable regulations and our legal obligations).
Object to or restrict the processing of personal data for certain purposes.
Withdraw consent at any time via the cookie settings or by contacting our privacy team.

7. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technological developments, or regulatory updates. Each update will be published on this page with a new "Last updated" date. We encourage you to review this policy periodically.

8. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us via:

Email: info@badaklng.com
Phone: +62 21 3193-0243
Address: Jl. MH. Thamrin Kav. 59, Jakarta Pusat 10350